1. Data controller
The data controller is CENTRO ANTIVIOLENZA LUNA APS, Tax ID 92024030469, with registered office at Viale dei Colli Portuensi, 436, 00151 Roma RM, Italy. Contact: info@calaps.sbs — +390645582159.
2. Data we collect
- Identification and contact data you provide via forms, email or phone (name, email, phone number).
- Content of your messages, which may include special categories of data (e.g. health, personal circumstances) that you choose to share.
- Technical navigation data (IP address, browser type, access logs) strictly necessary for the website to function.
3. Purposes and legal basis
- Responding to requests and providing support — consent and pre-contractual measures (Art. 6(1)(a)(b) GDPR); for special categories, explicit consent (Art. 9(2)(a)) or vital interests (Art. 9(2)(c)).
- Managing members, volunteers and donors — performance of the association relationship and legal obligations (Art. 6(1)(b)(c)).
- Fulfilling tax and accounting obligations — legal obligation (Art. 6(1)(c)).
- Website security — legitimate interest (Art. 6(1)(f)).
4. Confidentiality of survivors
Information relating to people seeking help is treated with the highest confidentiality, accessible only to authorised operators bound by professional secrecy, and never disclosed without consent except where required by law or to protect life and physical safety.
5. Retention
Data is kept only for as long as necessary for the purposes above: inquiry data up to 24 months after the last contact; accounting data for 10 years as required by Italian law.
6. Recipients
Data may be shared with authorised volunteers and professionals, IT and email service providers acting as data processors, and public authorities where legally required. Data is not sold and is not transferred outside the EEA without adequate safeguards.
7. Your rights
You may request access, rectification, erasure, restriction, portability and object to processing, and withdraw consent at any time, by writing to info@calaps.sbs. You also have the right to lodge a complaint with the Garante per la protezione dei dati personali (www.garanteprivacy.it).
8. Cookies
This website uses only technical cookies necessary for its operation. No profiling cookies are used. Embedded maps may set third-party cookies subject to the provider's own policy.
Last updated: October 2026.